Power Platform at Scale Companion Resources
Frameworks

Four frameworks. One operating model.

Each framework addresses a different dimension of what it means to run Power Platform well at enterprise scale. They operate simultaneously — not sequentially.

SCALE-OPS Platform Operations Framework
How do we run the platform?

Eight dimensions for governing the platform at scale. SCALE-OPS is the anchor framework — everything else depends on having it in place.

S Stewardship — Accountability, mandate, and the governance board model
C Containment — Environments, DLP policies, and connector governance
A Automation — The CoE Starter Kit and platform self-governance
L Lifecycle — How solutions move from idea to retirement with ownership
E Enablement — Building and sustaining a healthy maker community
O Operations — Keeping the platform running and responding when it does not
P Performance — Measuring, communicating, and defending platform value
S2 Scalability — Designing the platform for tomorrow's scale, not today's
Part Two — Chapters 5–12
BOLT Delivery Framework
Who owns it, how is it delivered?

How business and IT build, own, and scale solutions together. Four delivery tiers determined by complexity, six roles defining who builds what and who is accountable.

B Business Ownership — Business teams lead delivery
O On-Demand Agility — Build without IT bottlenecks
L Low-Code Platform — Power Platform at every tier
T Trusted Enablement — IT as enabler, not gatekeeper
Part Three — Chapters 13–16
DIALOGUE Solution Design Framework
How do we build it well?

Seven building blocks every enterprise solution is composed of — with opinionated guidance on how each should be designed, reviewed, and governed.

D Data — The foundation — where information lives and who owns it
I Integration — Connectors, APIs, gateways, and authentication patterns
A AI — Governing AI Builder, Copilot Studio, and AI agents
L Logic — Where business rules live and why placement matters
O Operating Solutions — Monitoring, support tiers, and the post-go-live model
G Go-Live — Solution packaging, pipelines, UAT, and rollback governance
UE User Experience — Interface design, accessibility, and adoption outcomes
Part Four — Chapters 17–23
SHIELD Security Framework
How do we keep it secure?

Six pillars protecting the platform, its solutions, and the data they handle. Five pillars operate continuously. One — Inspect — fires as a risk-based gate before solutions reach production.

S Sight — Identity, access governance, and ongoing recertification
H Harden — Data classification, DLP design, and Dataverse security
I Inspect — Risk-based application security review before go-live
E Enforce — Policy documentation, audit logging, compliance evidence
L Lockdown — Environment isolation, network controls, and IP firewall
D Defend — Threat detection, incident response, and the feedback loop
Part Five — Chapters 24–29